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Frequently Asked Questions
How long does delivery take ?
Your order is carefully processed and dispatched as quickly as possible. Delivery timelines may vary depending on your location, but most orders are delivered within 4–7 business days. Once your order is shipped, you will receive tracking details to stay updated on its journey.
Do you offer returns ?
Yes, we want you to shop with confidence. If you receive a product that is damaged, defective, or eligible for return under our return policy, you can request a return within the applicable return period. Please make sure the product is unused and returned in its original condition and packaging.
How can i track my order ?
Once your order has been shipped, you will receive your tracking details through email or SMS/Whatsapp. You can use the tracking link to check the latest status and estimated delivery of your order. If you need any assistance, our support team is always happy to help.
What Payment methods are available ?
We offer secure and convenient payment options to make your shopping experience smooth. Available payment methods may include UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and other options displayed at checkout. All payments are processed through secure payment systems.
How can I contact customer support ?
Our customer support team is here to help you with any questions regarding orders, products, payments, or delivery. You can contact us through the Contact Us page or using the support details available on our website. We aim to respond as quickly as possible and provide the right assistance.
Do you offer Cash on Delivery ?
Yes, we offer Partial Cash on Delivery. To confirm your order, we require a ₹299 advance payment, while the remaining amount can be paid upon delivery.
This advance helps us ensure genuine orders and allows us to provide secure packaging. Every product is carefully packed in its original brand box and protected with an additional safety box to help ensure it reaches you safely.
Due to the larger and securely packaged parcels, shipping costs can be higher. The ₹299 advance helps us reduce losses caused by unreceived or returned orders and enables us to continue providing secure and reliable delivery.
Thank you for your understanding and for shopping responsibly with us.